Policies

All deposits are non-refundable. Cancelling your appointment for any reason will result in loss of the deposit and an additional deposit will be required to make a new appointment. If you cancel your appointment with less than 24 hours, you will be charged a fee before booking the next appointment. Please refer to your confirmation email for more information..

We understand unforeseen circumstances occur; however, rescheduling must be done 24 hours before your appointment. If for any reason you need to reschedule within less than 24 hours, you will be charged a fee before booking the next appointment. Please refer to your confirmation email for more information. If you notify us correctly with more than 24 hours, your deposit will be valid to reschedule up to 6 months.

To avoid unfair delays to all of our clients, we give a 15 minute grace period. Anything more than that will result in appointment cancellation or rescheduling. Fees will apply.

Since we run by appointments only and our schedule fills up fast, we have to be very strict with our appointment policy. Not showing up, cancelling or rescheduling appointments within less than 24 hours will result in: first offense- $10 fee at the next appointment. second offense- $20 fee at the next appointment. third offense will be banned from booking future appointments.

Since we run by appointments only and our schedule fills up fast, we have to be very strict with our appointment policy. Not showing up, cancelling or rescheduling appointments within less than 24 hours will result in: first offense- $50 fee at the next appointment for initial procedures and $25 for touch-ups. second offense- $70 fee at the next appointment for initial procedures and $45 for touch-ups. third offense will be banned from booking future appointments.

If you have ever done a semi-permanent or permanent makeup procedure you MUST first book a consultation with the artist you would like to do the procedure with. If you book a semi-permanent appointment without a prior consultation and we are not able to work with your past your procedure, this can result in full loss of the deposit.

If you have not paid in full online, the remaining balance will be due at your first appointment. Touch-up balance will be due at your touch-up appointment. We accept all major credit/debit cards and cash.

You must book your touch-up with your original artist. Please do not schedule an appointment if you are:

• Under 18.
• If you have diabetes or high blood pressure that is not under control.
• If you are pregnant or breastfeeding. If you have glaucoma or are taking blood thinning medications (e.g., aspirin, warfarin, heparin).
• If you are taking blood thinners, you can book, but be aware that this affects very negatively your pigment retention. If you have skin diseases such as psoriasis or eczema.
• If you have a transmittable blood conditions such as HIV or Hepatitis.
• If you are taking any acne medication such as Accutane.
• If you have skin cancer and are undergoing radiotherapy or chemotherapy, consult your doctor.
• If you have epilepsy.
• If you have a pacemaker or major heart problems. If you have done botox or similar or chemical peeling 30-45 days before the procedure.